We currently ship to the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Turkey.
We are constantly looking to expand our network and increase our global reach.
Please contact customer service if you’re not able to get your Alûstre products, and then we will do our best to arrange a special delivery for you.
The shipping options and prices are shown and calculated at checkout
and may vary depending on the delivery country. There are multiple
options available for every order.
Please note: Orders shipped to some regions e.g. Switzerland may be subject to import VAT and customs clearance fees, which are charged by the courier upon delivery. These costs are the responsibility of the customer.
We offer complimentary shipping for orders over 50€
When your order is shipped, you will receive a shipping confirmation email containing a tracking number.
We would like to help you in person if you have a challenge with a product, therefore please reach out to customer care. They will as quickly as possibly help you with a return option.
Mail
Contact us at: customercare@alustre.com
Phone
Feel free to call us during store opening hours at +45 53 89 51 80